SYSTEM UPGRADE NEWS

Get Ready to Enjoy Our All New Online Banking!

We’re making improvements and here is what it takes to get started

Polish-American Federal Credit Union will soon be upgrading our processing system to bring exciting changes for both members and staff.

A new online banking system, an improved mobile app, and enhanced member security will all debut this November.

However, these changes will cause some temporary service disruptions.

Please note:

  • Our branches will be closed Friday, November 1 and Saturday, November 2.
  • Online/home banking will be unavailable Friday, November 1 and return Saturday, November 2.
  • All members will need to register as first-time users to access heir accounts online.
  • The new mobile app will be available within a week of the upgrade.

We understand the disruptions will cause frustration. We apologize in advance but know these changes will ultimately improve the financial well-being of our valuable members.

This upgrade means our dedicated staff will undergo many hours of training and will be well-prepared to make this transition as smooth as possible for all members.

Complete details are on the way. Watch for updates here, via email, in our branches, and with our October mail pieces.

 

Online Access and Mobile App Information

Online access and our mobile app will both be unavailable Thursday evening, October 31.

Online access is scheduled to be back up and running on Saturday, November 2.

Important: All online banking users will need to re-register. Once you set up your credential through our home banking page, you will use those same credentials for your mobile app login.

Since we are upgrading to a new mobile app, members will need to delete our current mobile app before uploading the new app.

The timing of the mobile app differs between Android and Apple, but we expect both to be available within a week of the upgrade. Unfortunately, this is something beyond our control.

We will post a message on our website and send an email to members when the new version is available.

Speaking of the new version, not only will it be much more user friendly, it will also include remote deposit capture. That's a hard way of saying you will be able to take a picture of a check and have it deposited into your PAFCU account almost immediately!

 

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