Protect Your Account: Fraud Alert!

Online fraud is on the rise, and scammers are becoming more sophisticated. Please be aware that criminals can "spoof" phone calls and text messages to make them appear as if they are coming from Polish-American Federal Credit Union.

Remember: PAFCU will never ask for your personal information, passwords, or PINs via an unsolicited call or text. If you receive a suspicious request, do not share any details. Instead, hang up and contact our branch directly and speak with a representative.

 


 

"Caller ID Spoofing"

If you do receive a call or text that looks like it is from Polish-American Federal Credit Union asking for your account details or personal information—it is a scam.

  • Never share sensitive info via text or phone.

  • Verify by calling us directly at a known, official number.

  • Report any suspicious activity to our team immediately.

Screen below is a sample of a message received by one of our Polish-American Federal Credit Union Members. 

This is a FAKE text message. Do not engaged in responding. 

Fake Message sample

Stay Safe: 5 Rules for Digital Security

  1. Keep Codes Private: Never share passcodes or login details with anyone—ever.

  2. Think Before You Click: Verify the source of any link or attachment before opening. Take your time and varify.

  3. Verify Suspicious Calls: If a call feels "off," hang up and call our official number and talk to one of our representatives. 

  4. Update Passwords: Use strong, unique passwords for every account.

  5. Review Statements: Check your account activity often to spot unauthorized changes early.

 


 

What to Do If You Suspect Fraud or Identity Theft

  1. Stop communication immediately with the suspected scammer.
  2. Report the incident to Polish-American Federal Credit Unnion here or call (248) 619-0440.
  3. Contact credit bureaus to place a fraud alert on your credit report.
  4. File a report with the Federal Trade Commission (FTC) at https://reportfraud.ftc.gov.
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